The concept of design goes far deeper than face value. As Steve Jobs once said, “Design is not just what it looks like and feels like. Design is how it works”. While it’s important that asset management systems are designed to meet financial and technical design requirements, it is vital that they are also designed to be easy to use and easy to maintain.
The majority of organisations approach the management of their assets in a reactive, ad-hoc manner, responding to market conditions as and when they happen. Effective asset management should be a strategic and proactive process, designed to create optimal value for the end user.
The core elements of a well-designed Asset Management System (AMS) are performance, reliability, maintainability and operability.
1. Performance: Understanding the short-term and long-term requirements
To effectively manage the performance of assets over their entire lifetime, organisations must consider changing environmental factors and requirements. The impact these factors will have on performance in both the short and long term will have a significant affect on creating value.
2. Maintainability: It’s of no use if it’s out of date
It’s important that Asset Management Systems are continuously updated to reflect all factors, such as new equipment, procedures and staff changes. A system will not survive if it becomes out of date, and a hindrance to the people it was designed to help. When a system is designed so that the user can easily maintain its currency, it will improve all aspects of the organisation.
3. Reliability: Functional as well as technical
An Asset Management System must be technically reliable as well as functionally reliable. If users can consistently access reliable and meaningful data whenever it is required, they will champion the system internally, delivering greater results.
4. Operability: If it’s difficult to use, it won’t be used
It’s human nature to find an easier way to do things. If an Asset Management System is overly complex and difficult to operate, people will avoid using it. If the system is intuitive and easy to use, people will adapt quickly in response to the benefits it provides them.
Organisations will be more likely to meet the challenge of optimal asset management and end-value creation when these four elements have been designed and implemented into the solution.
Steve Martin is the Managing Director of MC Global Solutions, providing businesses and organisations with a complete asset management solution. He is an accomplished IT consultant and systems professional. Steve’s background in computer electronics, industrial control and communication architecture equipped him with the broad knowledge required to establish a dynamic IT company which currently services clients in eight countries.
Steve presented on this topic at the Mainstream Conference 2016 in Melbourne.
Download Steve’s full presentation below “Asset Management Design: for performance, reliability, maintainability and operability“
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